We help your teams deliver a delightful customer experience by making your reps faster & smarter.
Give your team an easy way to find information. Omni's universal search connects to all your knowledge sources and takes away the hassle of looking through all your platforms separately by providing a single, centralized searchbar.
Keeping information up to date is critical to ensure that everyone is on the same page and that customers are always given the right answer. Omni lets you assigns owners, track status, and set verification reminders on every knowledge card.
Omni makes sure you aren't wasting your day asking and answering questions. Omni Slack integration suggests answers within Slack and lets you document anything, from important messages to entire threads, with the click of a button.
From showing you what your team is searching for to tracking click-rates and time to answer a customer's question, Omni tells you which content is most effective and areas in which better content would make your team far more powerful.
These form the basis of our service:
This is what our customers say about Omni:
Sign up for a demo to see Omni in action, and our team will get in touch with you as soon as possible!
Omni works with the tools you're already using.
With a quick and easy sign-in process, you can get more power out of the products you're already paying for.